These principles apply to the observance of the right to privacy with regard to the protection of personal data in links to these websites operated by the Company Crystal Productions Merchandise Factory s.r.o., ID: 02585481, with its registered office at Dělnická 769/64, Prostřední Suchá, 735 64 Havířov, entered in the Commercial Register kept by the Regional Court in Ostrava, section C, insert 58118.

Privacy and personal data protection

Crystal Productions Merchandise Factory s.r.o. within the scope of its activities it processes personal data of its clients and acts against them as a Administrator within the meaning of Regulation of the European Parliament and of the Council Council Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to processing personal data ("GDPR"). In connection with the duties of the Administrator, we present you with this document, in which we inform you about the method, scope and other conditions of processing your personal data on our website.

What personal data do we process on the website?

On our website we process your personal data containing IP address, information related to operating system and browser type, as well as the end device, as well as information about your activities on our Website, registered and stored through files cookies.

What is the purpose of processing your personal data?

The administrator processes and stores yours under the conditions and within the limits set by the valid legal regulation personal data for the following purposes:

1. Processing for which we do not need your consent:

  • optimization of website operation

We process personal data for the purpose of proper functioning of the website, user individualization content of the site and also improve the comfort of their use. You may not agree to the writing of cookies on your device using the appropriate changes to browser settings. However, this may limit the functionality of the website, including disabling access to some of their parts. If you have not made the appropriate changes in browser settings, our system will automatically send cookies at the moment you log in to our site.
You can delete cookies written on your device by clearing your history computer search. You can also choose to view our site in "private" mode, which limits the range of data registered by a computer.

2. Processing that we perform only with your consent:

  • marketing purposes

Your personal data is used in the form of marketing cookies to evaluate your preferences, so you see an ad that's relevant to you.

This website uses third party marketing tools for this purpose:

  • Google Analytics data
  • Facebook
  • similar providers of tools for analytical and marketing purposes
  • for the purpose of completing and sending the order

Details required to complete and ship the order, such as full name, address or telephone number we keep only for the time strictly necessary to process the order.

Consent given for marketing purposes is voluntary and its non-granting is not an obstacle to web browsing. Consent can be revoked at any time.

The buyer further agrees that the e-mail address provided by him may be used for sending commercial communications of the seller. The buyer has the opportunity at any time to consent to the sending of these messages cancel by unsubscribing by clicking on the "Unsubscribe" button.

What is the legal basis for their processing?

The legal basis in the first case (point a.) Is the legitimate interest of the Administrator in the proper operation of the website and in the case of processing for marketing purposes (point b) is the basis of your express agreement.

To whom is the data passed on?

We process and store the personal data you have provided to us mainly by ourselves. It is absolutely necessary to the extent that processors also participate in processing as providers of accounting and IT services, exclusively on the basis of a contract for the processing of personal data. In the case of processing for marketing purposes based on your consent, we also pass on your personal data to entities that marketing to us services they provide.

How long will we process your personal data?

Your personal data is processed for the maximum time necessary to fulfill the relevant for the purpose of processing, ie always at least for the duration of the concluded contract, the validity of the consent and then for the period for which the Administrator is obliged or entitled to keep the data in accordance with generally binding ones legislation.

What privacy rights do I have?

As a data subject, you have all rights under the GDPR, in particular:

  • the right to information about the processing of their personal data
  • the right of access to their personal data
  • the right to request from the Administrator the correction, deletion, restriction of the processing of his personal data
  • the right to object to the processing of your personal data
  • the right to obtain their personal data (for their portability)
  • the right to lodge a complaint with the Office for Personal Data Protection

How can I contact the personal data administrator?

Contact the Administrator in connection with the protection of personal data and the exercise of your rights, including withdrawal of consent may be made in writing by letter sent to the registered office of the administrator or to email address

Do you need help?

We are here for you every working day from 8:00 till 15:30 on mobile number +420 702 061 722 or e-mail